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Contact Us
Internet Technical Support
Our technical experts are available anytime, day or night, and will be
glad to answer any technical question or help you solve technical
issues with your Broadband or Dial-Up Internet connection. If an on-site
repair visit is needed, they'll set up a repair appointment with you.
(Please note that our technical support representatives cannot help you with
billing or service issues. Our Customer Care
representatives, however, will be happy to help you with those issues.)
- Our support site at http://support.coastalnow.net/
can answer many questions you may have.
- Our System
Notifications and Announcements page lists maintenance and other
activities going on that may affect Internet service.
- You can contact Technical Support using our contact form.
- Call us:
- Dial-up Technical Support: 877-2590
- Broadband Technical Support: 876-6000
We're at your service 24 hours a day, 7 days a week.
Residential Customer Care
If you are a residential customer and
have a question concerning your bill or would like to change your phone
or Internet service, our Residential Customer Care representatives will
be happy to help you
- Use our On-Line Request System
- Call us:
- 311 (local)
- 369-9000 (local)
- 756-9000 (local)
- 877-702-3030 (toll free)
We're at your service Monday-Friday 8am-6pm and on Saturday 9am-1pm
- Visit one of our offices:
- 115 Patriots Trail, Hinesville, GA
- 9899 Ford Avenue, Richmond Hill, GA
- Building 253, Room 2075 and 2076, 55 Pony Soldier Avenue, Fort Stewart, GA
- Inside the GMH Community Center at 50 Austin Road, Fort Stewart, GA
- Inside the GMH Community Center at 3019 Gannam Court, Hunter Army Airfield, GA
We're at your service in Hinesville and Richmond Hill Monday-Friday 8am-6pm and on Saturday 9am-1pm.
Our Fort Stewart offices are open Monday-Friday 7:30am-4:30pm.
Our Hunter office is open Monday-Friday 8:30am-4:30pm.
Send us mail:
- PO Box 1909, Hinesville, GA 31310
Business Customer Care
If you are a business customer and have a
question concerning your bill or would like to change your phone or
Internet service, our Business Customer Care representatives will be
happy to help you.
- Use our On-Line Request System
- Call us:
- 408-9000 (local)
- 877-702-3030 (toll free)
We're at your service Monday-Friday 8am-5pm
- Visit our office:
- 115 Patriots Trail, Hinesville, GA
- Send us mail:
- PO Box 1909, Hinesville, GA 31310
Line Repair Service
If your phone line isn't working, use the following resources to resolve
the problem:
E-mail Contacts
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