Coastal Communications is now part of CenturyTel, Inc., a leading provider of communications, high-speed Internet, and entertainment services. For more than 70 years CenturyTel has delivered quality services, primarily to rural areas and smaller cities. Today, CenturyTel uses broadband and fiber networks to bring advanced solutions to customers in 25 states, enriching their lives at home and enhancing their businesses.

CenturyTel selected Coastal Communications because the two companies share a common vision of providing superior services with the best possible customer care.

It's all about bringing advanced communications with a personal touch to each customer.

Many companies can provide advanced technology; it's the personal touch that sets CenturyTel apart. CenturyTel is committed to continuing the tradition of serving you with the utmost courtesy and concern.

CenturyTel will also continue to be a good neighbor, promoting economic development, improving the quality of life, and encouraging employees to be active in our communities.

Personal touch. Advanced communications.

Coastal is now a CenturyTel Company. What does that mean to me?

You will continue to get the same affordable, dependable services and local customer care. It also means that your local phone company is now part of one of the nation's leading communications providers. In the future, we will be able to bring you a broader array of choices, still at competitive prices, and with even more convenience. CenturyTel is recognized across the nation for excellence. CenturyTel was recently recognized by Forbes magazine for the 8th time as one of the 400 Best Big Companies in America. CenturyTel was also recently ranked the highest in online customer service among telecommunications providers in the U.S. Canada, and the United Kingdom.

Do I need to do anything?

No, you do not need to do anything at all.

Is anything changing on my account?

No. Your phone number, services, and rates are not changing as Coastal becomes part of CenturyTel.

You will see one change. We are adding the CenturyTel name to ours to remind you that we are now part of this leading company.

Is anything changing about customer care?

No. You will continue to receive service and access customer care in the same way as always. You should continue to call the same numbers. The same people will be at your service.

Is anything changing about how I pay my bill?

No, nothing is changing right away. You should continue to pay your bill just as you have in the past, including writing checks payable to Coastal Communications. In the months ahead, the format of your bill will change. We will let you know before this change takes place.

Have more questions? Please don't hesitate to call us.